Free gift

Janet3000051959
Visitor

‎06-12-2019 07:17 AM

I received my link yesterday 5/12 but when I click the link it doesn't work

I have emailed Kondor in order to get this sorted 

Please advice a way of doing this 

Thank you in advance 

 

Janet 

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎06-12-2019 09:37 AM

Hi @Janet3000051959,

 

Welcome to the EE Community. 🙂

 

What happens when you follow the link you received?

 

Thanks

 

James

0 Helpful
michellemills14
Visitor
In response to James_B

‎06-12-2019 10:21 AM

Hi,

 

I have the same problem, when i click on the link and enter the IMEI number it says not recognised.  I was passed a customer support email for Kondor and emailed them on Tuesday still have not received a response.

 

Really just looking for someone to assist and get this moving to claim my gift.

 

thanks

0 Helpful
James_B
EE Community Manager
EE Community Manager

‎06-12-2019 12:02 PM

Hi @Janet3000051959,

 

Welcome to the EE Community. 🙂

 

You've done the right thing in contacting Kondor, they'll get back in touch as soon as they have looked into your claim.

 

Thanks

 

James