Free beats flex earphones

[Jessica0910]

I’ve had a message saying my order for Beats flex wireless earphones is being processed. I have not ordered these. I contacted EE and whilst they were looking into it the call disconnected. I have now had a message saying my order has been dispatched and I can track it with DPD. 

I have recently upgraded to a sim only contract.

Am I being charged for these? 

[Leanne_T]

Hi @Jessica0910

Thanks for coming to the community. 

When did you upgrade to the SIM Only plan? 

Is the plan £25.00 or over per month? 

Thanks 🙂

Leanne.

[Northerner · Accepted solution]

Hi @Jessica0910 

As @Leanne_T  has asked it says on the sim only sales page: 

Comes with Beats Flex on us

Available on selected SIM Only plans from £25 and above

Thanks

[marion_rn]

Thank you for this information. I was about to contact EE because I have just received the same SMS and had just upgraded to a SIM Plan last weekend.

Cheers!

[Leanne_T]

Glad you got the help you needed from the community @marion_rn

Leanne 🙂

[jackharlow23]

ive had exactly same text today and moved to sim only 2 days ago.

happy to take them if they are free lol