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08-12-2021 09:42 PM
Hi,
I have just upgraded to the S21 with an offer for free earbuds.
Do these come automatically with the phone on delivery or do I have to claim them. If the latter, how so? I haven't received any confirmation that they are included?
Thanks
08-12-2021 10:15 PM
You have to claim them.
You claim via the Samsung Members app.