Community Activity

Resolved! Order status. Website not much help.

Ordered fibre - order status page doesn't work - not a very good advert for EE!Any estimate of when this will be working again? thanks

gfb8846 by Contributor
  • 129 Views
  • 11 replies
  • 3 Helpful

Is this a scam

I have had an email today from BT+EE Telecommunicationstatingwe are disconnecting our old Mailbox version of accounts as of 22th May 2025asking me to login here to confirm my email is still active.is this a scam?please let me know if this is really f...

Debm11 by Visitor
  • 18 Views
  • 1 replies
  • 0 Helpful

Resolved! Cancel add on

I have the TNT sports add on. id like to cancel it. it started a while back, I’ve just upgraded, it’s not showing as active on my account but I am paying for and have used it. any ideas on how I can cancel without sitting in a long phone queue please...

NeilFS by Investigator
  • 2673 Views
  • 23 replies
  • 5 Helpful

Samsung TV order

Ordered a TV and realised I put the address in to the wrong place. Can't get hold of anyone to speak to about an order. My mobile, broadband etc I could talk to a million people. Changing an order delivery address is impossible. I'm ready to leave it...

Payments not going through - charged twice

I've tried to make payments to pay my bill twice this month (1st time  through Apple Pay around two weeks ago, 2nd time by card payment yesterday the 19th after receiving a text saying my payment is overdue), so  they did not go through, and now I've...

eirian by Investigator
  • 89 Views
  • 6 replies
  • 1 Helpful

Charity raffle prize donation

Hi there, I am currently organising a charity fundraising event in June and as part of the event we will be hosting a raffle. We would be really grateful for any support and I was wondering if there is any process by which we could apply for a raffle...

Netflix

I’ve been trying to set up my Netflix account since the beginning of May. However, every time I click on the link, I get the message: ‘We are experiencing technical problems right now. Please try again later.’ I’ve tried multiple times over the past ...

celinaa by Visitor
  • 16 Views
  • 2 replies
  • 0 Helpful

Roaming USA

Is there a monthly rate for roaming in the USA or is it a flat £25 a week? Last year it was £25 a month!

EE Community Mail via eu.khoros-mail.com

Recenty emails from EE Community Mail via eu.khoros-mail.com are going straight into my junk email. Another forum that I am on also uses eu.khorus.mail.com and emails go to junk. I keep adding them to safe senders but they continue to go to junk. I a...