Finding current broadband public IP address in my online EE account

[Nick-S]

Hi. Does anyone know if the current broadband public IP address can be found anywhere in the online EE broadband account ? Thanks.

[Christopher_G]

Hi @Nick-S

Welcome to the community.

Is this for fixed line broadband or for mobile broadband?

Chris

[Nick-S]

Hi Christopher_G
 

This is for fixed line home broadband. 
Basically if I am home I can open a browser and find the Public IP but if I am away from home there is not an easy way to find it unless I ask someone at home to find it. 

Thanks,
C

[Christopher_G]

Ah, I see what you mean, @Nick-S

I'm not sure of a way to do this. @XRaySpeX, do you know?

Chris

[mikeliuk]

Hi @Nick-S ,

As you wait for the answer to your question, I thought I would mention in passing for the benefit of others who hit this with a search that the industry standard way of handling this situation is with DDNS services to update the IP address in a location that can be found publicly. In the past I have used noip.com for this. Service providers such as Gandi.net also provide such services on top of their main paid services.

[Nick-S]

mikeliuk,

I know about the DDNS but just wonder whether the public ip address could be accessed somehow from the My EE account online. 

[XRaySpeX]

You can find your public IP addy by just looking in your router:

• For a BrightBox: Status / Internet / IP Addy.
• For a Smart Hub: Advanced / BB / TCP/IP information / BB IP Addy.

[Mustrum · Accepted solution]

To answer the original question, no you can't find your IP address within your MYEE account.

[Nick-S]

XRaySpeX,

I am aware of that. 

My question is: if I am at a friend's house and want to find my public ip address, could I log on to My EE account online and get my public ip address from some of the documents safely stored there? This is assuming I don't have DDNS configured.

Until now I guess my question yields a negative answer.

[XRaySpeX]

No, there is no way to find your public IP addy when away from home other by asking somebody still at home.

Your OP Q does indeed yield a negative answer. As confirmed by previous poster your public IP addy is not held anywhere on EE site. It is a dynamic property of your BB