False Dispatch times

MReddoh
Investigator
Investigator

‎09-11-2021 07:30 AM

Yesterday morning I ordered an iPhone 13 pro Max and a watch series 7. BOTH showed dispatch within 24 hrs. This morning I wake up to no news and discover the abundance of people waiting a month or more for these phones. NOW the dispatch for the same phone on the shop says 28 days? How are they getting away with this?

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎09-11-2021 09:41 AM

@MReddoh  The iPhone for about the last 3 weeks +  has had a dispatch time of more then 28 days.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.