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Explain charges

carolmac100
Visitor

‎14-09-2021 12:50 PM

On checking my bill I notice an additional £6.03 but when click on details it shows zero cost.  Please explain 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎14-09-2021 02:24 PM

@carolmac100  As this is a public forum that doesn’t have access to your account you’ll have to call customer services about this.   150 from your device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
chistery
EE Community Star
EE Community Star
In response to Chris_B

‎14-09-2021 02:37 PM

It's also worth logging out and back in. Sometimes I see charges then they go when I log back in.

0 Helpful