Esim. After hard

Ghomtana
Investigator
Investigator

Please guide me how can i install esim after phone reset 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Ghomtana did you make a backup of your device before you reset it ? if you did restore from the backup if you didn’t you need to use the my EE app and request a new Sim for your device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Ghomtana did you make a backup of your device before you reset it ? if you did restore from the backup if you didn’t you need to use the my EE app and request a new Sim for your device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.