Error trying to register Sim

[User201]

I have just received my new contract sim but every time I try to register it on the EE site I keep getting the following message:- This site can’t be reached. 

[Leanne_T]

Hi @User201

Thanks for coming back to the community 🙂

Is this an upgrade SIM card or a replacement SIM?

If you have taken out a new contract with us, you won't need to register the SIM card.

Thanks 🙂

Leanne.