Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2980 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16200 Views
  • 51 replies
  • 65 Helpful

Cannot Connect Galaxy Watch 3 4G to Network

Grabbed the Galaxy Watch 3 on top of my current contract. Whenever I check "Set up a mobile plan" on the app, the response is always "EE doesn't offer mobile plans for your watch". I asked EE about this already and I was sent a replacement SIM QR cod...

Upgrade Trade In

Hi, I have upgraded to a new contract and, as part of the upgrade, I am trading in my old phone. I received my new phone last Fri after upgrading on the Thurs, but I am yet to receive the prepaid envelope to send my old handset in. I am a little conc...

Transfer of number

I’ve had my ee phone for nearly two weeks now and I was told my old EE number would be transferred over straight away . It still hasn’t been done . I was told that ee would sort it and I didn’t need to take any action . Is there a way this can be don...

Kk139 by Visitor
  • 527 Views
  • 2 replies
  • 0 Helpful

Using 4 GEE router abroad

Hello, Does anyone know if I can use my 4 GEE router abroad? We will be visiting Ireland for 3 weeks and will need access to our internet. Will our own router continue to work if we take it with us? Can we still use our full 50 GB of data? Thanks

Elbee by Visitor
  • 876 Views
  • 2 replies
  • 0 Helpful

new phone

just to give a big thanks shout out to Sarah from the plymouth branch for all here help on Monday in sorting my very old sim card that was still T mobile in to EE and all the help in sorting a new phone as well thanks to all the team she had to phone...

wx50 by Visitor
  • 465 Views
  • 1 replies
  • 0 Helpful

New phone, new provider

If I get a new phone (Apple 11) and switch from O2 to EE, can I keep my old number and transfer all my existing sim card data

Upgraded Phone

Hi, I've just received my new upgrade - a Samsung S10 but no SIM card came with it.Do I take the one out of my old phone -  Samsung S8 - or will EE send me a new one ? Many Thanks Kirsty 

Kirsty71 by Visitor
  • 621 Views
  • 1 replies
  • 0 Helpful

Support projects

Hi, Would you please send me an email  contact whom I can send details of a project that EE May be interested in supporting? Thank you!

KristalD by Visitor
  • 1378 Views
  • 3 replies
  • 0 Helpful

Resolved! iPhone 5s - can't make or receive calls.

I am currently not able to make or receive calls from my iPhone 5s and have no cellular recption.  I have tried the following:- Switching it on and off- I see searching in the top left corner of the phone and the after a while I get an error saying ....