Entered PAC Code When Buying New SIM

[TimEdwins7]

Hi all,

I joined EE last Thursday and ordered a new SIM only deal online. Entered my PAC code from Three during that online ordering process. 

EE SIM has arrived today and have put it in my iPhone this evening and got the welcome to EE texts and that’s working fine.

I’m just wondering if anybody knows when my Three number should be ported over by? End of tomorrow?

If so, can I still use my old Three SIM until it is ported and that goes dead? As I have work calls on the Three number.

Thanks for any help. 

[bristolian]

Hi @TimEdwins7 

EE help article here gives info on the timescales involved. Only C/S on 150 would know for sure, but if your temporary EE number was live before 5.30pm today, there's a fair bet the PAC has been submitted and therefore should process during tomorrow.

[TimEdwins7]

Ah right ok. No the temporary number was not live before 5:30pm. So maybe won’t be done until Wednesday evening?

I will put my old Three SIM back in then and continue to use that for now. 

[Katie_B]

Hello @TomEdwins7. 

If your number port has still not completed by Wednesday evening, please come back and let us know. 

Katie 🙂

[TimEdwins7]

Put my EE SIM back in my iPhone this morning and looks like the number port has been done successfully! Texts and calls show my old number incoming and outgoing 👍🏻

[Katie_B]

Thanks for letting us know @TimEdwins7. 

Have a great day!

Katie.