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Emergency calls only on new Sim

AB3383
Investigator
Investigator

‎07-10-2020 07:02 AM

I have just changed over to Huawei P30 Lite wifi working fine but call status is Emergency calls only even tho I have activated wifi calling.  My old phone Samsung Galaxy & Sim is still receiving calls no problem  so not an area connection issue.

 

sim is inserted in sim 1 any ideas why & what to do to solve problem 

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎07-10-2020 07:50 AM

Hi @AB3383. 

 

Welcome to the EE Community.

 

Are you using your old SIM?

 

If your old SIM does not fit and you need to use the new SIM this will need to be activated which can be done online. 

 

Katie 🙂

0 Helpful
AB3383
Investigator
Investigator
In response to Katie_B

‎09-10-2020 07:27 AM

all sorted thank you I did not receive activation code but from advise went to web site to generate code link.

0 Helpful