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Resolved! I have switched from Virgin Media. I having trouble with seitch deal.
Have switched from Virgin Media , with the switch deal. I have sent numerous versions of the last bill I received, and I keep getting told it needs to be a termination bill. Virgin don't seem to use these terms, I sent a bill that was called "Your C...
Microsoft Teams Quality Issue
Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...
EE App
Has anyone actually managed to link their phone number to the App so that they can download invoices digitally ? I’ve been a customer since December and have spent hours on the phone to India and nothing ever gets sorted. I have finally just today ha...
Resolved! Calling the uk from Australia
I have a zone 1 roaming package with data and calls. I cannot make or receive calls from the uk. I have changed networks manually, restarted the phone, WiFi on, WiFi off etc and nothing. I made a call yesterday eventually but nothing today. Have spok...
Resolved! VOICEMAIL on
Trying to set up Voicemail On. I've sent VM ON (and all variations) to 150 countless times. Get the usual Sorry not working, try again later.Just tried ringing 150 and got the automated system message sent with a link, and then with Reply On. Neither...
Is the Mobiwire Verda discontinued or just out of stock? When will it return?
Wanted to buy one but it sold out a few days ago and vanished from the PAYG section of the site, the sim free one is still up.https://ee.co.uk/products/mobiwire-verda-sim-freeIs it discontinued or just out of stock? When will it be available to buy a...
Text message requesting to update network settings - now have no service
I have the same. Turns out it is correct. Something to do with sms messages from them showing as unknown sender. Shame as I holed that EE might have stopped ripping off there customers who travel to the EU and letting the data package carry over from...
Received EE txt of network upgraded & reboot phone. What upgraded ?
Hi,I received EE txt this morning. Saying.‘Great News,we’ve upgraded some network setting reboot phone. Does anyone know what is upgraded ?thanks
I want to take the phone in installments but I don't want a new card because I a
I am your customer and I have a SIM card from you and I want to take a phone in installments.
Replacement Sim after losing phone
Hi I have lost my phone bought a new one and just received a replacement SIM.. Activation process requires typing in pin sent via text message to my number. I cant receive that message bacause my SIM is not activated Replacement phone is Galaxy A20e ...
