Community Activity
Ongoing EE Broadband Issues – Packet Loss, Latency, Jitter – Still Not Resolved
Ongoing EE Broadband Issues – Packet Loss, Latency, Jitter – Still Not Resolved After Multiple Engineer Visits! Hi all, I’m reaching out to see if anyone else is experiencing similar issues or has managed to get this resolved. I’ve been having seriou...
Google One 2TB inclusive extra disqualifies me from Gemini Pro free trial?
I have the S25 ultra and upon opening Gemini I am met with a pop up telling me I am eligible for a 6 month trial of Gemini Pro. When I try to activate this I am met with the following. So I am not eligible to use the 6 month free gemini pro trial bec...


Resolved! Account suspension
Hi EE community...my services were suspended but i took extension of 21 days from EE and they approved my extension. Will the services be ok automatically now or i have to wait for 21 days ?
EE Smart Hub Pro - DDNS broken after latest firmware update?
Configured DDNS when i initially setup the new Smart Hub Pro and it was working fine, updated overnight to firmware version r2.64.3-R-1213091-PROD-1 and now DDNS sits at connecting constantly and doesnt update. Anyone else experiencing the same issue...
It's unbelievable that we have to pay for roaming in Europe.
I just can't believe we have to pay to use our data in Spain now. I was paying 10 pounds with my old phone company and I was able to use it anywhere in Europe and now.. paying the amount I pay with EE..and can't use it? 廊 Embarrassing company this on...
Roaming not working in the US
Hi I bought a roaming add on for my trip to the US but it's not working. I've read previous similar posts and I've done everything suggested, I think (checked that roaming is on, selected network - although not sure it connects to it). I've also chec...
Where on earth do you enter a WPS pin ???
Ok, just got the smart router. Got a Samsung tv. Go to wireless and says use WPS, which I do then it’s generates a pin which has to be inputted into the router. Open the router settings on my computer but where on earth do you put this pin ?? Any hel...
Broadband missing email confirmation
Hi,I took out an EE broadband contract over the phone today in my online account the order is not showing. The only email I received is to sign the contract which was done over the phone. I have a reference number starting with AGT but it doesn’t wor...
Can’t link broadband to account
My account got transferred from BT as a result the old BT email was linked to it that I no longer have access to. After numerous phones calls no luck in getting this Account deactivated, I’ve been told I can do it myself which impossible as I can’t a...
Order
I placed an order for an iPhone 16 pro I payed the upfront cost but after I paid this the screen remained the same but payment was taken and I've had no email all day