EE perks
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
04-03-2021 02:52 PM
I am unable to access we perks (yet again). Requesting I reset my password but never receive an e mail. There is clearly a glitch which we has failed to fix. Can you please help me reset my password in order to access a new perk code? Thank you.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
04-03-2021 02:56 PM
Hi @Alejandro3
Thanks for coming to the community.
Did you register for a perk account using your work or personal email address?
Have you checked your junk/spam folder for the email?
Thanks 🙂
Leanne.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
04-03-2021 02:58 PM
Registered with personal account. Yes I have checked my junk and spam folders but nothing.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
04-03-2021 03:04 PM
Thanks @Alejandro3
How long ago did you register for the EE perk account?
Did you upload photo ID when you registered?
Leanne.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
04-03-2021 03:08 PM
Cannot recall when I registered, at least 2 years ago when I took out my current contract. I do not recall uploading any photo ID
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
04-03-2021 03:10 PM
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
04-03-2021 03:11 PM
It must be 4 years ago come to think of it as I had this same issue 2 years ago resulting on coming on to this forum to get it resolved
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-09-2021 01:02 PM
I am having this problem today as i try to upgrade, so evidently not resolved the issue yet.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-09-2021 03:08 PM
