Anyone else having issues resetting their EE perks password. I've been trying since yesterday afternoon to reset my perks pw but I've not received any email to reset. I've checked my spam as well. I called customer services who said it could take up to 24 hrs for the email to arrive? I am a previously registered customer. I also have a separate mobile account with a different pw to the perks, I've even tried that pw. Any ideas?
Same issue been trying for weeks, contacted by phone that acknowledges I have the perk, but no email comes through to reset. Tried to re register but state email already registered, so any help appreciated.
I got told to go to HR or works benefits people .. just to get my password sorted .. no one able to help .. I'm now in a position I cannot use my work email to get the perk so I am very likely to go elsewhere to get a discounted phone plan even though I have been an EE customer for years!
