EE Puk number not working!

lucyjamieson199
Visitor

I've just flown to Portugal and my sim card is locked. My EE Puk number isn't working - I've typed the one on my EE account several times and it's never correct. I can't call EE for help as I don't have service! What should I do?!

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@lucyjamieson199   Going out of the UK will not lock a SIM card.    If you have type in the PUK code to unblock a SIM card more than 3 times the sim will be blocked and you’ll have to call customer services to get the block removed.    

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@lucyjamieson199   Going out of the UK will not lock a SIM card.    If you have type in the PUK code to unblock a SIM card more than 3 times the sim will be blocked and you’ll have to call customer services to get the block removed.    

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.