EE Perk Issue

[nav_]

I’ve tried registering for the EE perks but can’t seem to login, I’ve confirmed the link that was sent to my work email address. Whenever I’ve tried to login it just doesn’t seem to login and when I reset the password, no link gets sent to my email?? I’ve also tried to re-register but it doesn’t allow me as I’ve already registered 

[Leanne_T]

Hi @nav_

Thanks for coming to the community. 

Do you get an error message when you log in? 

Speak soon 🙂

Leanne.

[nav_]

Hello Leanne, no I didn’t get an error message and don’t have an error message when resetting the password as it just confirms that an email has been sent to my email but it isn’t - also checked my junk

Sent from my iPhone

[Leanne_T]

Hi @nav_

Have you tried another browser?

Is the email in your junk or spam folder? 

Thanks 🙂

Leanne.

[nav_]

Hello Leanne, yes I have, no emails in spam/junk folder

Sent from my iPhone

[Leanne_T]

Thanks @nav_

What happens when you log into your perk account? 

Can you send me a screenshot by private message? 

Thanks 🙂

Leanne.