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02-11-2021 10:52 PM
Hi,
I can see this is a common problem and requires an account reset by an admin.
My EE perk account after re-setting password and logging in says it is deactivated as registration was not completed within the time frame.
I tried re-registering and it wouldn't allow it.
Can my account please be reset?
Thanks
03-11-2021 08:17 AM
Hi @BenWal.
Welcome to the community.
I'll send you a private message to get some more information from you.
Please take a look and get back to me.
Jon