EE Perk Account De-activated

[BenWal]

Hi,

I can see this is a common problem and requires an account reset by an admin.

My EE perk account after re-setting password and logging in says it is deactivated as registration was not completed within the time frame. 

I tried re-registering and it wouldn't allow it.

Can my account please be reset?

Thanks

[Jon_K]

Hi @BenWal.

Welcome to the community.

I'll send you a private message to get some more information from you.

Please take a look and get back to me.

Jon