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EE Pay Monthly sim doesn't work in Huawei router.

Rogue_Leader
Visitor

‎08-10-2021 10:34 AM - edited ‎08-10-2021 10:58 AM

Hi all.

 

Don't know if this is the right forum, but here we go:

 

I bought an EE PAYG SIM to put in my HUAWEI 5G mobile router check whether it would all work satisfactorily and it did, so I bought a pay monthly unlimited data plan. Unfortunately, the router won't recongise the SIM. It's not a router hardware issue because the old EE sim works in it and it's not a damaged SIM because I put it into my iPhone and it worked perfectly.

 

All the error messages tell me that there's no SIM inserted. I did check that it was properly seated, by the way.

 

Does anyone know what I can try next?

0 Helpful
1 REPLY 1
James_B
EE Community Support Team

‎08-10-2021 01:00 PM

Hi @Rogue_Leader,

 

Welcome to the EE Community. 🙂

 

I'd recommend contacting the router manufacturer for support. If the SIM is activated and working in another device, it should work in most unlocked routers.

 

James