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Dual sim new phone

Shelley246810
Explorer

‎10-04-2021 01:46 PM

Had iPhone XR with dual sim. Now have iPhone 12 Pro Max. Managed to transfer everything fig the main number. However how do I transfer the dual e- sim? 

0 Helpful
3 REPLIES 3
Shelley246810
Explorer

‎10-04-2021 01:48 PM

Should I lose all of my passwords etc when I move to a new phone. All apps have transferred by not passwords. 

0 Helpful
EssexBoyEE
Ace Contributor
Ace Contributor
In response to Shelley246810

‎10-04-2021 02:39 PM

Passwords will not get Transferred you just need to set the Apps again.

0 Helpful
Leanne_T
EE Community Support Team

‎10-04-2021 02:50 PM

Hi @Shelley246810

 

Thanks for coming to the community. 

 

If you’ve upgraded your EE device and had an eSIM before, you’ll need to log in to My EE and order a replacement eSIM to download to your new device.

 

You can find full details in our What is an eSIM? Help page.

 

Thanks 🙂

 

Leanne.

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