Dual Sim Voicemail 2nd line

[MikeG49]

Hello. I have recently set up my I-Phone 11pro to run in dual sim mode. Line 1 is for personal calls and line 2 is for work calls. The voicemail works ok for line 1. However line 2 the voicemail doesn't kick in when someone calls. Both sims are with EE. Can you help pls...?

[Chris_B]

@MikeG49   Have you activated voicemail on the 2nd line ?  

[bristolian]

Hi @MikeG49 

Using the second line whose voicemail isn't working, text VM OFF to 150 and wait for the confirmations.

Then send VM ON to 150, reboot your phone and wait for confirmations.

Then call your voicemail - does it work?

[MikeG49]

Hi Chris, thanks for your reply. I thought I had done so but will double check and let you know.

Cheers,

Mike

[MikeG49]

Hi Bristolian.

Thanks for the info as well. I tried that and still when you call the work number it just rings out and no voice mail option kicks in. 

In order to Txt on my work number line I had to cancel all old messages to 150 as they were defaulting to my personal number when txting to 150. This also didn’t make a difference when I txted through my work line. 

thanks

Mike

[Christopher_G]

Hi @MikeG49

Welcome to the community.

I'd recommend speaking to our Tech Gurus so that they can help you with this.

Let us know how you get on.

Chris