Dual Sim Card

melissa1193
Visitor

I have just ordered the iPhone 12 pro max and it says on the apple uk website I can use this phone on a dual sim card.
I already have 2 sim only contracts with EE and i'm wondering how I can change this to a dual sim, with the same separate numbers?

Thank you

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@melissa1193  The device can have 2 phones number on it one via a SIM card the other via the esim that’s in the device.  You’ll need to request a QR code from EE so you can move one of those numbers to the esim on the device, once that’s done you can then put the other sim in the sim slot after you have moved your other number to the esim. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.