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Double Porting number

nicolegriggs2
Explorer

I have just purchased a new contracted through a third party via EE network and my previous network was also with EE, i want to keep my number but i understand that i have to go buy a Pay as you go sim from another network. 

 

Could someone tell me if this is the correct process:

 

1. Call EE and ask for PAC code.

2. Buy Pay as you go sim from another network, Call network and give them your PAC code to transfer your number too on your old phone, wait till number has gone across successfully. 

3. Once your number is on Pay as you go sim, contact them and ask for a PAC code.

4. Call original network and give them your PAC and they will transfer your old number across to your new sim with new phone contract. 

 

Is this correct and how long does the overall process take?

 

 

 

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@nicolegriggs2   That’s correct but you can text PAC from your old sim to 65075 to request your pack code.    It’ll take 24 hours to port out then 24 hours to port back.   Please bear in mind that ports don’t happen over the weekend so if you request this to day from EE your number will not be ported out till Tuesday and will not be back on your new account till Thursday at best.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

Furthermore most networks can provide free PAYG SIMs. You don't need to use the SIM & you don't need to spend money.

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@Chris_B ok thank you very much, so when i contact EE and give them the pac code from the pay go sim do i do this on the new phone i purchased with the new sim card i received with the phone? 

@nicolegriggs2   Yes as your other sim will of been deactivated by this point. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.