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Discount Code

GingerBreadMan
Investigator
Investigator

Trying to complete my upgrade. I have a discount code but the box for discount codes is greyed out and won't let me add text.

 

 

5 REPLIES 5
Leanne_T
EE Community Support Team

Morning @GingerBreadMan

 

Thanks for coming back to the community. 

 

Is the plan or phone already discounted or on offer? 

 

Are you out of contract now? 

 

Thanks 🙂

 

Leanne.

Hi,

 

Phone has one month left of the contract but says I can upgrade now.

 

Do I need to wait for it to end before applying the discount code?

 

Yes, same discount perk as used before.

Leanne_T
EE Community Support Team

Hi @GingerBreadMan

 

Are you trying to use a perk discount code?

 

Does the discount already show added to your basket? 

 

Thanks 🙂

 

Leanne.

Doesn't show any discount in my basket.

Leanne_T
EE Community Support Team

Thanks @GingerBreadMan

 

Is the plan you have selected showing on offer or discounted? 

 

Thanks 🙂

 

Leanne.