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Did it again with perks code

Simm1324
Investigator
Investigator

‎16-10-2021 09:05 AM

I’ve managed again to mess up applying perks codes. Doesn’t seem a very easy way please can someone help. 

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎16-10-2021 10:45 AM

Hi @Simm1324.

 

What happens when you try to get a perk code?

 

Are you able to log into your perk account?

 

Jon

0 Helpful
Simm1324
Investigator
Investigator

‎17-10-2021 12:01 PM

So I generated 2 codes for 2 things I wanted and went through the process via the perks portal of ordering them got to the end and no where to put the perk. I was in hospital for a long time and desperately in need Of items I ended up ordering them without☹️ 

0 Helpful
Jon_K
Former EE Employee
In response to Simm1324

‎17-10-2021 12:59 PM

Thanks @Simm1324.

 

If you can get in touch with our Customer Care team and explain what has happened and provided the codes, they may be able to help.

 

Jon