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Did anyone get a text saying order on track for the ceramic s10plus

Prakash26
Valued Contributor
Valued Contributor

‎14-03-2019 11:13 AM

I just got a text saying my preorder of the Samsung galaxy s10 plus is on track but when I checked my tracking details it’s still on the same stage as before what is text for to make us more mad

0 Helpful
23 REPLIES 23
Prakash26
Valued Contributor
Valued Contributor
In response to James_B

‎19-03-2019 01:11 PM

Just upload ur preorder confirmation and a pic of a screen with the imei.thats what I did nd got validation right away
0 Helpful
jamieholt
Established Contributor
Established Contributor
In response to Gazza8374

‎19-03-2019 01:32 PM

@Gazza8374 

 

You can only get white buds from the pre-order offer!

0 Helpful
Cwtch77
Established Contributor
Established Contributor
In response to jamieholt

‎19-03-2019 05:58 PM

I got my phone yesterday 😁 I have claimed for the buds but not heard back off them yet? Shall give it a few days then phone as I'm not sure I gave enough information as I ordered via a online chat and did not have a confirmation email ?

0 Helpful
James_B
EE Community Support Team
In response to Cwtch77

‎19-03-2019 06:14 PM

Hi @Cwtch77,

 

Did you upload your delivery note?

 

Thanks

 

James

0 Helpful