Delivery to EE store

jryrie
Investigator
Investigator

‎03-01-2019 08:02 PM

Hi,

I ordered an upgrade on Saturday 29th December to an EE store. I’ve had confirmation of my plan being changed (can also see this when I log into my EE) and when I go to track my order it says that it had been dispatched. Any ideas how much longer it will be? I haven’t received any texts with delivery info at all. 

 

Thanks

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6 REPLIES 6
Profile closed
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‎03-01-2019 08:10 PM - edited ‎03-01-2019 08:11 PM

Hi @jryrie

 

Welcome to the EE Community,

 

I would contact the store directly to see if it has arrived you can find their number here 

 

https://ee.co.uk/store-finder

jryrie
Investigator
Investigator
In response to Profile closed

‎03-01-2019 08:23 PM

Thank you. I will do that. 

Leanne_T
EE Community Support Team
In response to jryrie

‎04-01-2019 07:58 AM

Morning @jryrie

 

Thanks for coming to the community.

 

Let us know how you get on after speaking to the store 🙂

 

Leanne.

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jryrie
Investigator
Investigator
In response to Leanne_T

‎06-01-2019 08:29 PM

The phone was instore the whole time! No confirmation or text sent. I’ll put it down to the time of year. Thanks for your help. 

Profile closed
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In response to jryrie

‎06-01-2019 09:24 PM - edited ‎06-01-2019 09:30 PM

Your welcome @jryrie glad your finally sorted enjoy your new device. 

Leanne_T
EE Community Support Team
In response to jryrie

‎07-01-2019 07:21 AM

Morning @jryrie

 

Thanks for coming back and letting us know, I am sorry you were not contacted by the store.

 

Come back to the community anytime.

 

Leanne 🙂

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