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Data used

Ros1010
Visitor

‎05-09-2021 02:52 PM

Any idea why the amount of Data I have left is showing differently on the App to what it is in my phone settings?

 

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎05-09-2021 03:26 PM

Any phone should tell that its usage figures may not agree with what your provider thinks.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Leanne_T
EE Community Support Team
In response to XRaySpeX

‎05-09-2021 03:45 PM - edited ‎05-09-2021 03:45 PM

Hi @Ros1010

 

Thanks for coming to the community 🙂

 

The data shown in your device settings is an estimate and may vary slightly to your overall usage in your My EE account.

 

If you reset the counter when your allowance restarts, this will help you monitor your data usage going forward.

 

For more information please see our How much data am I using on EE? Help page.

 

Thanks 🙂

 

Leanne.

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