Data usage on bright box sky rocketed

Diddly40
Visitor

‎06-08-2021 08:27 PM

My data usage on my bright box has gone from 10GB a month to 100GB a month.  No change in usage at all.  Not used for mobile phone just netflix maybe a couple of hours a night and my Alexa......

My account just shows an error when I try and get the data usage information.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎06-08-2021 08:59 PM - edited ‎06-08-2021 09:05 PM

@Diddly40 wrote:

My data usage on my bright box has gone from 10GB a month to 100GB a month. 

How do you know? If you are going by the usage figures in your MyEE for BB they are widely inaccurate & unbelievable. See e.g. High Upload Data Usage!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful