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Data on new phone

Jen89
Contributor
Contributor
Hi I've upgraded my phone, new sim is in, I have activated the new sim, but still it isn't connecting to any data! Can someone help please?
1 REPLY 1
Leanne_T
EE Community Support Team

Morning @Jen89

 

Thanks for coming to the community. 

 

What phone are you using? 

 

Can you log into your My EE app and go to Settings, is use mobile data turned on? 

 

Thanks 🙂

 

Leanne.