Customer information has been leaked

infoleak
Investigator
Investigator

Hello,

 

It appears that there has been a significant leak of customer data and conversations on this forum, in a discussion between forum staff. Full names and addresses of EE customers are visible for anyone to see:

 

<Link removed>

 

This is all publically available and cached by Google.

 

How has this data leak happened? And what will be done to remedy it?

 

Thanks. 

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@infoleak   You should of reported the leak via the report a post to one of the moderators and not publicly broadcast the breach.   I’ve now done this myself. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I'm not sure why my original post had been edited to remove the link, but no-one has been in contact in regards to how this happened and what has been done to remedy it?

I would appreciate if one of the forum staff members could either email me direct or PM me in response to this. 

 

I'm certainly not happy that my name and full home address (Along with many others) has been shared online and is STILL publically available for anyone that does a Google search. 

Katie_B
EE Community Support Team

Hello @infoleak

 

Thanks for coming to the community. 

 

I have sent you a private message to gather more information. 

 

Speak soon, 

 

Katie.