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Re: Monthly charges

Woolfenden
Explorer

‎21-12-2021 10:11 AM - last edited on ‎21-12-2021 10:33 AM by EE Community Moderator

Earlier this year I changed my monthly billing and initially saved money but never received bills as low as I was told (£10 per month). Since then my bills have gradually increased and my last bill is £51+ which takes me back close to what I was paying. I have been an EE customer a long time and do not change easily but must admit I cannot understand the recent bills I have been getting. Unless we can resolve the issues then I am going to change supplier. Please let me have your thoiughts

 

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[Mod edit: Please do not post personal information on the public board. Thanks!]

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎21-12-2021 10:18 AM - edited ‎21-12-2021 10:20 AM

@Woolfenden  This is a public forum so don’t post your private information on here.   You might want to read THIS 

 If you lowered your tariff to around £10 and your being billed £50+ then obviously your calling chargeable numbers or sending a lot of MMS’s or have added re-occurring  add ons as it would be impossible otherwise.  

 Your bill breakdown will show why you are paying so much have you looked at that ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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