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Contract ending

lucy46
Visitor

‎24-11-2021 08:45 PM

How do I tell EE that I don’t want to continue being charged after my 24 month contract ends?

0 Helpful
3 REPLIES 3
BrendonH
Community Hero
Community Hero

‎24-11-2021 08:59 PM

You need to call EE and give them your 30 days cancellation notice.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
mikeliuk
Ace Contributor
Ace Contributor

‎24-11-2021 10:07 PM

Hi @lucy46 ,

 

You can call EE and request that your SIM is moved from a pay monthly contract to Pay As You Go, at the end of the minimum term period, so that you can still receive calls to your number and can in the future port to another service provider if you wish.

 

If you no longer care about your number and no longer require use of that SIM, you can give 30 days' notice for cancellation instead.

-- 
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
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0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to mikeliuk

‎24-11-2021 11:16 PM

@mikeliuk wrote:

You can call EE and request that your SIM is moved from a pay monthly contract to Pay As You Go, at the later of the end of the minimum term period & the 30 days notice period.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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