The EE Community

Need help with unlocking Samsung galaxy ace 4

I have read the previous posts and used the online link but I'm facing an error.  I tried calling ee but I can't speak to someone or it's disconnected. Please help attaching image for your reference

Charged for 01793 number when roaming

so Just back from Greece, have got roaming as an add on, and then i see that I have been charged for calls to a UK number in Swindon - Nationwide Bank - which I had to do as they had sent me a message regarding suspicious activity on my account EE sa...

EE smart wifi plus flashing blue continuously. Picture freezes

need copy of previous bills

I need copy invoices but they aren't available on the portal, can only see previous direct debit payments

EE TV via Arial & Freeview Signal

Hello, I have been thinking adding EETV to my BT Broadband account but have a few questions if I may? I'm currently using freeview via a loft aerial with 4G splitter.10 days ago I lost all channels (Sandy Heath), tried various retunes, some days it p...

Intermittently not receiving calls, even though caller hears ringing?

As the title suggests, I am missing calls to my phone (iPhone 15 pro max). When testing this myself, it is ringing and then eventually goes to voicemail. However my phone is not ringing, nor does it register a missed call. I just get a text notificat...

EE Perk NHS

Can anyone confirm if NHS pensioners can avail of EE Perk?  I have tried uploading pension statement and BLC card but i get message back "Unfortunatly your document has failed our verification process".

Home Phone Settings Within App

I'm wondering if anyone can shed some light on how to solve this?Since I moved to EE  from BT in Match 2025 for my broadband and digital voice, the settings for calling features within the EE app on my phone does not work and never has. I have spoken...