Content lock

[Daviesj]

I have tried to turn content lock off but it won't accept it no matter what I do. 

[Chris_B]

@Daviesj  if you’ve never remove content locked before you need to call customer services to request this.  You’ll need to pay a refundable token via credit/debt card.   Or alternatively you can book appointment at your local EE store and take ID with you to prove that you’re over 18. 

[Sweepinky]

Hi. Could youplease do content lockfor me thanks.

[Katie_B]

Hello @Sweepinky. 

Welcome to the EE Community. 

Please visit our content lock help page which provides all routes to switching off content lock or parental controls. 

Katie 🙂