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Content lock

Daviesj
Visitor

‎24-08-2020 08:40 AM

I have tried to turn content lock off but it won't accept it no matter what I do. 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎24-08-2020 09:24 AM

@Daviesj  if you’ve never remove content locked before you need to call customer services to request this.  You’ll need to pay a refundable token via credit/debt card.   Or alternatively you can book appointment at your local EE store and take ID with you to prove that you’re over 18. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Sweepinky
Visitor

‎18-11-2021 04:38 PM

Hi. Could youplease do content lockfor me thanks.

0 Helpful
Katie_B
EE Community Support Team
In response to Sweepinky

‎18-11-2021 04:58 PM

Hello @Sweepinky. 

 

Welcome to the EE Community. 

 

Please visit our content lock help page which provides all routes to switching off content lock or parental controls. 

 

Katie 🙂

0 Helpful