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Connecting issues to mail server - web domain - webmail

dv8design
Explorer

Hi there, I'm not sure if anyone can help as I'm pulling my hair out!

My ee broadband is working perfectly, so no issues there.

Im running an iMac, os 10.14.6. My issue is that using 'mail' I cannot send or receive emails. I cannot connect to webmail or view my web domain whilst I am using the ee router. I've done a factory reset and still nothing. I changed the dns to 8.8.8.8. 8.8.4.4 and then it all worked for about a day and then back to the same issues again. When I connect my Mac to my ee mobile and use the 4g connection through the phone, all emails and web domain and web mail work fine.

As anyone had this same problem?

Would really appreciate any advice, ee have not been able to assist.

Thank you in advance.

10 REPLIES 10

Can you read your email using POP3, instead of IMAP, from your Mail app?

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