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Connecting Kindle Paperwhite to TP-Link router

mister-geejay
Visitor

‎18-09-2021 10:04 AM

Help!

We have recently returned to EE (SIM card in TP-Link Archer MR600 router) and find that since fitting a new EE SIM card in router neither wife nor I can connect our Kindle Paperwhite's to the routers wi-fi. We're upto date on all software/firmware on Kindles and router. We never had a problem connecting with our original EE Sim 18 months ago, nor with a Vodafone sim in recent months. 

I have an iPhone with O2 sim and can use this as a 'hot-spot' and can connect Kindles via this but it's a bit of a pain when we have wi-fi from the router through the home.

Does anyone have a simple solution please?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎18-09-2021 11:06 AM

You should be connecting the Kindle to the 2.4 GHz WiFi SSID. The SIM can't have anything to do with the WiFi connection.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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