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28-09-2019 08:15 AM
Hi,
I ordered my upgrade on Thursday but haven’t received my confirmation email. I’ve received a text to say it’s on its way but nothing to confirm my upgrade, new phone etc. Am I meant to receive an email to summarise everything?
Thanks
28-09-2019 08:22 AM
Hi @zoe24
Have you checked your junk/spam folders for the email?
I'd your text from DPD?
Thanks
28-09-2019 08:29 AM
28-09-2019 08:38 AM
Hi @zoe24
Strange you haven't received any email. Give CS a call on 150 and they can update you and provide tracking information/number.
Thanks
28-09-2019 08:47 AM