Community Login Down from 8PM to About Midnight.

XRaySpeX · ‎10-11-2020

All it did was take you to Community Home unlogged in. There are no posts after 8PM until early this AM.

I'm not sure whether the ordinary MyEE login was also down as I never tried it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Sorcha · ‎10-11-2020

Hi @XRaySpeX

You're right, there was a fault last night which caused failures on logins across both My EE and Community, it wasn't a planned outage. This was fully fixed around 12:30am. I did some testing this morning and everything is working as it should.

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Sorcha · ‎10-11-2020

Hi @XRaySpeX

You're right, there was a fault last night which caused failures on logins across both My EE and Community, it wasn't a planned outage. This was fully fixed around 12:30am. I did some testing this morning and everything is working as it should.

XRaySpeX · ‎10-11-2020

Thanks, @Sorcha .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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Community Login Down from 8PM to About Midnight.