my contract is due for an upgrade and I have been looking at the deals online and kinda want to do it that way as I don't get a lot of time during the day due to work to speak to them in store, but I have been reading that I need ID to collect is that correct.
Been using the same branch for many years and they all knew me in there but I know that the staff has now changed, I don't have a DL/Passport the only photo ID that I have is my NHS smart card but Im not sure that is good enough to collect with.
If its not do I need ID to go into store and upgrade my phone
@Chris_B Yes its my photo that is on the card, was just checking as keep reading that it needs to be a passport or drivers lisecnce, and not knowing any of the staff in there now I didn't want any issue if I was to order online to pick up in the store
