Code 013 series 6 watch

[Lisab1026]

New watch won’t connect to data plan on account been trying all day to get through! Just says high number of call so cant connect! Anybody know a better option to select on call or how can sort this? 

[danstar33]

I have exactly the same issue at the moment. Been trying to get through to speak to someone this morning but now they’re not accepting any new calls. Will try again later. Please update if you find a fix 🙂 

[Christopher_G]

Hi @Lisab1026 and @danstar33

Have you managed to get sorted?

Chris

[danstar33]

Hi, yep. Can confirm now working. As soon as I had finished typing my response to OP, I had a call from the tech team who tried a few things and then escalated to tier 2. A lovely lady had me up and running within seconds after re assigning the e-sim to my account. 

[Christopher_G]

Great to hear, @danstar33

Thanks for letting us know. 😄

Chris