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Close my account

Emilyshin
Explorer

‎15-04-2020 06:02 PM

Hello,

I would like to close my account.

I left the UK and I don't need to use this number and data anymore.

I cannot call you, so please let me know the way of canceling my account using online.

Thank you.

0 Helpful
2 REPLIES 2
Profile closed
Not applicable

‎15-04-2020 06:27 PM

Hi @Emilyshin 

 

Welcome to the EE Community,

 

you will need to call 0044 7953966250 to give 30 days notice to cancel your account otherwise you will continue to be charged.

 

Thanks,

 

David.

0 Helpful
Jon_K
Former EE Employee

‎16-04-2020 11:36 AM

Hi @Emilyshin.

 

If you're able to call us, this will be the fastest way of cancelling.

 

If you're not able to call, you can find details on how to write to us at the bottom of our get in touch page.

 

Do you have a UK number that you'd be able to receive a call on?

 

Jon

0 Helpful