Claiming buds

Graym · ‎20-09-2021

Hi, today I received my new s21! Can someone please tell me how to claim the free earbuds thanks

Leanne_T · ‎21-09-2021

Morning @Graym

Thanks for coming to the community.

You can find details on the Samsung rewards site, for claiming the offers.

Thanks.

Leanne.

View solution in original post

Northerner · ‎20-09-2021

Hi @Graym

Look on the Samsung members app on your phone.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Graym · ‎20-09-2021

Thanks will do

Sent from my iPod

Leanne_T · ‎21-09-2021

Morning @Graym

Thanks for coming to the community.

You can find details on the Samsung rewards site, for claiming the offers.

Thanks.

Leanne.

Graym · ‎21-09-2021

Thanks very much, all done now

Sent from my iPod

Cm69 · ‎26-09-2021

I got a text to claim free buds but it requires invoice number. All I got from the store was a receipt…..no contract info.

Leanne_T · ‎26-09-2021

Hi @Cm69

Thanks for coming to the community.

Does the receipt show the date you purchased the device?

Thanks 🙂

Leanne.

Graym · ‎26-09-2021

Yes I’ve completed my claim successfully thanks

Sent from my iPod

Leanne_T · ‎27-09-2021

Perfect thanks for letting me know @Cm69

Have a lovely Sunday 🙂

Leanne.

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Claiming buds