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Cannot order product

djenson
Valued Contributor
Valued Contributor

‎26-09-2021 05:40 PM

I want to get the 160GB sim only plan. I have an account with EE but it has no active products at the moment. When I log into the account and try to order a product, I just get this image.png I don't have a mobile or broadband to add! I want to order it, not add it to my account! On top of that, can someone clarify where you enter your student discount code when ordering. 

Thanks 🙂

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎26-09-2021 05:46 PM

@djenson : Don't login to MyEE before ordering the SIM-Only.

 

There'll be a box at checkout to enter discount codes.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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