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15-10-2021 10:22 AM
I got sent the wrong Sim from EE for my 4g router yesterday. I called EE and they cancelled it (I hope) but the number is still showing on my account. How long does it take to come off and will I be charged as EE told me to throw the sim away.
15-10-2021 11:30 AM
Hello @DIZZYBLONDE72.
Welcome to the community.
I would allow 72 hours for your My EE to update.
Did you speak with an agent who cancelled it over the phone?
Speak soon,
Katie 🙂
