Am I the only customer of EE that finds it damned frustrating that you have to phone them for everything.
Why can’t you have a damned email address, ah yes I forgot that would make it too easy to cancel your account.
I suggest everyone lobby government to make companies like EE set up an email department for customers.
i want to cancel my contract and every time I try to do so I’m asked a load of stupid questions as to why I want to cancel in an attempt to keep me as a customer.
I really am getting sick of this now, I’ve even written via snail mail and it’s got me nowhere.
@Emerrrr122 : You can't! You need to phone to cancel with your 30-days notice.
Try calling the Freephone no. in my sig. over Skype. It should be free.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
