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Cancellation

Ebourama
Explorer

‎15-09-2021 11:08 AM

Hello I’d like to cancel my subscription 

0 Helpful
7 REPLIES 7
XRaySpeX
EE Community Star
EE Community Star

‎15-09-2021 12:22 PM

Of what?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
BrendonH
Community Hero
Community Hero

‎15-09-2021 12:27 PM

You need to call EE and give your 30 days notice.

 

You can't cancel via writing on a public forum.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
0 Helpful
Ebourama
Explorer
In response to XRaySpeX

‎15-09-2021 02:02 PM - last edited on ‎15-09-2021 02:09 PM by

Of my mobile number as I have moved abroad permanently. My number is
*************

 

[mod edit: removed personal details]

0 Helpful
Leanne_T
EE Community Support Team
In response to Ebourama

‎15-09-2021 02:20 PM

Hi @Ebourama

 

Thanks for coming to the community. 

 

To cancel the contract you would need to get in touch with us, you can find details and contact numbers in our How do I cancel my contract with EE?, Help page 🙂

 

Leanne.

0 Helpful
Ebourama
Explorer
In response to Leanne_T

‎15-09-2021 02:32 PM

Hello,

As you can see from that link there is no phone number or email address to
contact there at that website. I am abroad and cannot call 150.
0 Helpful
Leanne_T
EE Community Support Team
In response to Ebourama

‎15-09-2021 02:40 PM

Hi @Ebourama

 

From abroad you can call us on +44 7953966250 from any phone and the team will help you with your cancellation request. 

 

Leanne.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Ebourama

‎15-09-2021 02:42 PM

Try calling CS on the Freephone no. in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful